Privacy Policy

Introduction

Galaxquor Riftmax Architecture Studio ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our architectural design services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Contact us through our website forms
• Request quotes for architectural services
• Subscribe to our newsletter
• Engage our services for design projects
• Attend consultations or meetings

This information may include:

• Name and contact information (email, phone, address)
• Project details and requirements
• Property information and specifications
• Budget and timeline preferences
• Communication preferences

Technical Information

We automatically collect certain technical information when you visit our website:

• IP address and browser information
• Device type and operating system
• Pages visited and time spent on our site
• Referring website information
• Cookies and similar tracking technologies

How We Use Your Information

We use the collected information for the following purposes:

• Providing architectural design and consulting services
• Communicating about your projects and inquiries
• Sending project updates and relevant information
• Improving our website and service offerings
• Marketing communications (with your consent)
• Legal compliance and business operations
• Analyzing website usage and performance

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

• Website hosting and maintenance
• Email marketing services
• Project management tools
• Professional consultants and contractors
• Legal and accounting services

Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes or court orders
• Protect our rights and property
• Ensure the safety of our clients and staff
• Investigate potential violations of our terms

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. These technologies help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and recommendations
• Improve website functionality and performance

You can control cookie preferences through your browser settings, though this may affect website functionality.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• Encrypted data transmission (SSL/TLS)
• Secure server infrastructure
• Regular security updates and monitoring
• Access controls and authentication
• Employee training on data protection

Your Privacy Rights

Under Canadian privacy law, you have the following rights regarding your personal information:

• Access: Request copies of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your information
• Objection: Object to certain processing activities
• Withdrawal: Withdraw consent for marketing communications

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Retention periods vary based on:

• The nature of our relationship with you
• Legal and regulatory requirements
• Business operational needs
• Dispute resolution purposes

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

International Transfers

Your information may be transferred to and processed in countries other than Canada. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy rights in accordance with Canadian privacy laws.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last updated" date
• Sending email notifications for significant changes

We encourage you to review this policy periodically to stay informed about how we protect your information.